Visitor Information

Opening and Closing Times 

VSO4

BST (summer opening) 10am – 6pm. Last admission 5pm. Car Park closes 6.15pm.
GMT (winter opening) 10am – 5pm. Last admission 4pm. Car Park closes 5.15pm.

Please use any daily admission queue for entry and ensure that all your party are present at the time of admission. Online tickets guarantees the cheapest entry price but does not guarantee a faster entry system. Visitors will be required to have their tickets redeemed before entering the Park.

Terms of Business

On entering the Park you are agreeing to our
Terms of Business
, please click the link for further information.

Drusillas Park is accessible to all. Please click the following link to view our Access Statement  

Wheelchairs

Available on request, subject to availability. A refundable deposit of £20 cash is required. Sorry, we do not have powered mobility scooters.

Smoking Policy

For everyone’s comfort special areas have been set up for
those who wish to smoke. Please smoke only in these
designated areas.

Smoking_Area

Re-entry

Visitors wishing to leave the Park and re-enter the same day must obtain a clear hand stamp before leaving. The hand stamp is located at the exit turnstile. Club Members can also use their membership cards for re-entry.

Car Parking

Our car park is free of charge but vehicles are left at your own risk.

Mobile Network Coverage 

Please be aware Drusillas is situated in the middle of the countryside and has poor mobile coverage.

Wi-fi

Wi-fi is available in all food and drink outlets and in all play areas. 

Cashback

Cashback is available (with purchase) at the Admission Gates and at most retail and catering outlets. 

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Children Under 16

Children under the age of 16 will not be allowed entry to the Park  unless accompanied by a responsible adult. Children must be accompanied by an adult at all times within the Park.

All play areas are designed for children 12 years or under. 
All play areas are unsupervised and accompanying adults 
should supervise their children.

Mother_and_Toddler_RoomLost Children

In the event of a lost child please report to Mungos Trading Post (near Thomas & Friends Train). We have clear policies and procedures in place for finding children quickly.

Baby Changing

Facilities are available in all toilets (except those next to
the Discovery Centre)

 

Lockers.JPGOur Parent and Baby rooms are located opposite Mokomos Jungle Rock, opposite Explorers Lagoon and in Go Wild!

Nappies

Nappy vending machines are available in the Parent and Baby Rooms opposite Mokomos Jungle Rock and Explorers Lagoon. 

Pain killers and Sanitary Products

Available in the vending machine located in the
ladies toilets opposite Explorers Lagoon.

Lost Property

Recycling_1.jpgPlease report lost items to Mungo's Trading Post (on day of visit) or alternatively call 01323 874100 and then press * followed by 608 to report lost property. Please note items are kept for a maximum of 2 weeks.

First Aid

We have a First Aid room and qualified first aiders are always on duty. Please go to Mungo's Trading Post for first aid assistance.

Picnics

Picnics are permitted in designated areas only.

Recycling

Look out for our designated recycling points around the Park.

No pets (except Guide Dogs) are allowed in the Park. Sorry, no kennel facilities exist.

Lockers

Picnic

Lockers are available to hire for £1 and are situated in Amazon Adventure porch.

Feeding Animals

Please respect our animals and do not feed or tease them.

Please ensure you wash your hands after contact with any of the animals.

VAQAS approved

Drusillas is annually inspected by VAQAS (Visitor Attraction
Quality Assured Scheme) and we are proud to have been
awarded the accreditation for the last 12 years. 

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