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Close Encounter Health and Safety

Taking part in a close encounter? Take a minute to have a read of health and safety measures below!

All animals naturally carry a range of microorganisms, some of which can be transmitted to humans where they may cause ill health.  The animals also have the potential to cause harm through biting, scratching and their physical presence.  Therefore, it is essential that those taking part in Experiences follow closely the instructions given.  Behind the scenes at Drusillas there are other work activities being carried out which may present a risk if these guidelines are not followed.

  • Cover existing cuts and abrasions on exposed skin with waterproof dressings and the disposable gloves provided.
  • Smoking, eating or drinking is only allowed in the designated rest areas.
  • Do not eat any of the food intended for the animals.
  • Hands should be washed at every opportunity, especially before eating, drinking or smoking and before leaving Drusillas.
  • Always use the disposable gloves provided when instructed.
  • During the day you should avoid putting you face close to the animals, placing your fingers in your mouth or kissing the animals.
  • You should remain in close contact with the Zoo Keeper who you are working with, and not wander off.
  • You must not enter an animal enclosure without specific instruction from the Zoo Keeper.
  • No jewellery other than ear studs is permitted.
  • Long hair should be tied back.
  • High-heeled shoes should not be worn. Open-toed shoes should not be worn.
  • Any accident or injury should be reported to the Zoo Keeper immediately so that appropriate action can be taken and First Aid provided.
  • In the event of an emergency, you should follow the instructions of the Zoo Keeper.  If you become separated leave the area by the nearest emergency exit and make your way to the assembly point in the car park.

If you have any questions or require any further details, please do not hesitate to contact us on 01323 874100.