Scam Email Notice

⚠️Beware of Scam Email Offers⚠️

PUBLISHED 19/01/26

Drusillas customers have recently been re-targeted by scam emails. These emails are not genuine and have not been sent by Drusillas.

We wanted to share a few reminders to help you recognise scam or phishing emails:

✅ Email address: We will never contact you from Gmail, Outlook, Hotmail or other free platforms. Official Drusillas emails are only sent from @drusillas.co.uk or @drusillaspark.co.uk.

✅ Payments: We will never ask you to make payments using services such as Paysafecard or via email. All legitimate transactions are handled securely via drusillas.co.uk or tickets.drusillas.co.uk.

✅ Communication: We will never ask you to reply to a marketing email to arrange payment or ticket purchases.

What you should do:

• Do not engage with the email or click any links.
• Mark the email as spam or phishing in your inbox.
• Report suspicious emails by forwarding them to [email protected].

We want to reassure you that:

• No visitor payment card information has been compromised.
• The issue originated from a third-party system used by Drusillas and other organisations, not from Drusillas systems themselves.
• The matter has been reported to the Information Commissioner’s Office (ICO).

If you have any questions or concerns, please don’t hesitate to contact us at [email protected].